Preventative Maintenance and Support
Our proactive preventative maintenance and support
service has been highly successful at our client sites.
24 hour availability, 365 days a year though our dedicated support hotline.
Guaranteed maximum response times as agreed.
Detailed technical assessment and prioritisation of maintenance tasks.
System monitoring - at least twice weekly.
Comprehensive monthly reporting of work performed and outstanding tasks.
Holiday leave and sick leave coverage of your IT staff.
Performance assessment and optimisation.
System maintenance and upgrades.
Strategic management reviews.
Recovery and rebuild services.